As a call center professional at the intake companies I co-founded (Intake On Demand and Retainers On Demand), I gained both a comprehensive knowledge of the legal intake space and respect for the challenges therein. During this time I stood up call centers in five countries while managing all aspects of intake for more than 50 major law firms via 250+ agents. It was this dynamic and complex environment that compelled me to spearhead our artificial intelligence development, from which PNC Ai was born.

I believe Ai is the future, but equally, I believe in human spirit and teamwork. At PNC Ai, we combine the best of both worlds – cutting-edge technology and outstanding people – to deliver a product that’s not just superior in performance, but also in creating value for our clients. Looking ahead, our vision at PNC Ai is to continuously innovate and redefine the standards of customer service in the legal sector. We’re not just building a product; we’re nurturing a community where technology and human expertise create unparalleled experiences.Thank you for being part of our journey.